Terms of Service

Last updated: 25 March 2026

These Terms apply to your use of ReelsPlayHub.com (the “Service”), operated by ReelsPlayHub Limited (“we”, “us”). By accessing or using the Service, you agree to these Terms.

1) Eligibility (18+)

You must be at least 18 years old to use the Service. By using the Service, you confirm you meet this requirement.

2) Social casino / virtual coins (no real-world value)

  • The Service is a social casino experience for entertainment only.
  • Virtual coins/credits (“Virtual Coins”) have no cash value, are not legal tender, and are not redeemable, transferable, or withdrawable for money or anything of value.
  • No prizes, jackpots, or rewards of monetary value are offered through gameplay.
  • Any purchase (if available) is for a licence to access Virtual Coins/benefits within the Service only.

3) Accounts and security

  • Provide accurate information and keep it up to date.
  • You are responsible for activity on your account and for keeping credentials secure.
  • We may suspend or disable accounts to protect users, the Service, or comply with law.

4) Acceptable use

You must not: (a) cheat, exploit bugs, or use bots; (b) reverse engineer or interfere with the Service; (c) harass others or post unlawful content; (d) attempt to sell, transfer, or trade Virtual Coins; (e) infringe intellectual property or privacy rights.

5) Intellectual property

The Service, including software, design, and content, is owned by or licensed to us and protected by applicable laws. We grant you a limited, personal, non-transferable licence to access and use the Service for lawful entertainment purposes.

6) Disclaimers

The Service is provided “as is” and “as available”. Outcomes in games are for entertainment and do not indicate future results. We do not guarantee uninterrupted or error-free operation.

7) Limitation of liability (NZ)

To the maximum extent permitted by New Zealand law, we exclude liability for indirect or consequential loss, loss of profits, or loss of data arising from your use of the Service. Nothing in these Terms limits any rights you may have that cannot be excluded under the Consumer Guarantees Act 1993 (where applicable) or the Fair Trading Act 1986.

8) Termination and changes

You may stop using the Service at any time. We may modify, suspend, or discontinue any part of the Service, and may update these Terms from time to time. Material changes will be posted on this page; continued use means you accept the updated Terms.

9) Dispute resolution and governing law

If you have a concern, contact us first and we will try to resolve it promptly. These Terms are governed by the laws of New Zealand, and New Zealand courts have non-exclusive jurisdiction.