Responsible Play (NZ)

Practical ways to stay in control

• Set a spending limit and only use money you can afford to lose.
• Set a time limit; take regular breaks and stop when the time is up.
• Do not chase losses. Losing is part of gambling.
• Avoid gambling when stressed, tired, or under the influence of alcohol/drugs.
• Keep track of time and spending; consider using alerts and statements.
• Balance gambling with other activities and responsibilities.

Time-out and self-exclusion

If you use gambling services (online or in-venue), look for the provider’s responsible gambling tools. Depending on the service, you may be able to:

• Take a time-out (cooling-off period) to block access for a set time.
• Self-exclude for a longer period and request account closure or access blocks.
• Set deposit, spending, loss, or session limits where available.

If you need support to set limits or self-exclude, contact the provider you are using and consider speaking with a free support service listed below.

Warning signs

• Spending more than you can afford or borrowing to gamble.
• Hiding gambling, lying about losses, or feeling guilty afterwards.
• Chasing losses or gambling to escape problems.
• Gambling affecting relationships, work, study, or mental health.

Regulatory information

For information about gambling regulation in New Zealand, visit the Department of Internal Affairs (DIA): dia.govt.nz/Gambling.

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